COVID, Cold, and Flu Care Clinic

The Kincardine Family Health Team offers a COVID, Cold, and Flu Care Clinic (CCFCC) where healthcare providers can test, assess, and provide treatment for people with COVID-19 and other cold and flu-like illnesses.

Appointments are required.

If you are booking with the Kincardine Family Health Team (KFHT) for the first time, or if there are no online booking appointments available, please call the Kincardine Family Health Team at 519-396-2700.

Looking for COVID-19 Testing?

Click the button below to go to our COVID-19 Testing page…

What are the symptoms of COVID-19 and other cold and flu-like illnesses?

Symptoms you may experience when you have COVID-19 or other cold and flu-like illnesses:

  • Fever or chills
  • Cough (not related to other causes such as allergies)
  • Difficulty breathing
  • Decreased or loss of taste or smell
  • Runny nose or nasal congestion
  • Headache
  • Extreme tiredness
  • Sore throat
  • Muscle aches or joint pain
  • Gastrointestinal symptoms (such as vomiting or diarrhea)
  • Abdominal pain (not related to other causes)
  • Pink eye (not related to other causes)
· • WHAT TO DO • ·

What should I do if I have symptoms?

If you or your child have the symptoms above and feel you need medical care, here is what you can do.

Call your primary care provider

Your primary care provider (family doctor or nurse practitioner) will give you advice about what to do next. This may include:

  • Caring for yourself or your child at home
  • Seeing your primary care provider either virtually or in-person
  • Going to a clinical assessment centre

Visit a COVID, Cold, and Flu Care Clinic

Consider visiting a CCFCC if:

  • You do not have a primary care provider
  • Your symptoms or your child’s symptoms are getting worse or are not improving, and you feel that you need medical care
  • You are at high risk of getting very sick from COVID-19 and you qualify for COVID-19 testing and treatment

Other options for medical advice

Review the Family Doctor Tips sheet

Prepared by the Ontario College of Family Physicians, you may find the Family Doctor Tips on
Caring for Children with Respiratory Symptoms
tip sheet helpful. It provides tips on deciding
when to seek care for a child with respiratory illness and how to support your child at home.

When do I need to go to the emergency department?

If you or your child develop severe symptoms, call 911 or go to the emergency department.

For adults, severe symptoms include:

  • Shortness of breath
  • Chest pain
  • Loss of consciousness
  • Confusion

For children, severe symptoms include:

  • Working hard or straining to breathe – for example, the lower chest is moving in more than
    normal when the child breathes, the child is grunting, or the child’s nostrils are flaring
  • Bluish skin
  • Unable to breastfeed or drink
  • Very sleepy or difficult to wake
  • Peeing less than usual
  • Fever with rash
  • Seizures or convulsions
  • Fever in an infant younger than 3 months

Learn more about fever in young infants. Read the WHAT YOU NEED TO KNOW: FEVER information sheet prepared by the Children’s Hospital of Eastern Ontario.

If you are worried your child is seriously ill, call 911 or go to the emergency department.

Will I get antiviral treatment if I have COVID-19?

Antiviral treatment is available for people who are at high risk of getting very sick from COVID-19. Use this COVID-19 antiviral treatment screener to find out if you are eligible.

If you are eligible and think you might have COVID-19, don’t delay. You will need to start treatment within five days. Call your primary care provider, go to a COVID, Cold, and Flu Care Clinic, or contact Health811 by calling 811 or chatting online at

How to make an appointment at the CCFCC

Appointments are required. We cannot accommodate walk-ins. Use the online booking tool to book your appointment. It’s quick, easy to use, and means you won’t have to wait on hold to speak to someone.

If you don’t have access to a smartphone or computer, appointments may also be requested by phone at 519-396-2700.

HOURS Monday, Tuesday, and Thursday from 9:00 am to 12:00 pm.

LOCATION Kincardine Family Health Team at the Lower Level of the Hawthorne Community Clinic.

Please note that KFHT services and hours of operation are subject to change.
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